Get an application key for the Connect library

To integrate the Connect library into your app, you need an application key and collector URL.

Prerequisites

To access the settings described below, your company must have an active Connect subscription of the Premium or Ultimate level.

If you are on a Pro subscription, our provisioning team has already registered your application with Connect during the onboarding process and sent your team an application key and collector URL.

Generating a key for your app

The application key is unique for each application. So if you have three versions of your app (web, Android and iOS), you'll need a separate key for each of them. Additionally, you may want to track the QA and PROD versions of your app separately, which requires two different keys.

Here is how to get started:

  1. Log in to Connect under an administrator account.
  2. In the navigation menu, select Data management > App management.
  3. On the App marketplace tab, click Web and Mobile app.
  4. Assign a name to the app. If applicable, specify the platform and the environment in the name.
  5. Click Install.
New app in Connect - Web and Mobile

After that the new integration will be visible under My apps. You can copy your application key from there when needed.

All Connect integrations

This is a new interface for application key generation. In its initial version, customization options for the Connect library are disabled. If needed, you can access them through the previous interface which is still active (Administration > Behavioral settings > Applications).

Previous interface for application key generation

Getting your collector URL

Each company is assigned one collector URL. This is where the library sends all data to. We offer four collector URLs for different regions.