To integrate the Connect library into your app, you need an application key and endpoint URL.

• The application key is unique for each application. So if you have three versions of your app (web, Android and iOS), you'll need a separate key for each of them. Additionally, you may want to track the QA and PROD versions of your app separately which requires two different keys.
• Each company is assigned one endpoint URL. This is where the library sends all data to.

Prerequisites

To access the settings described below, your company must have an active Connect subscription of the Premium or Ultimate level.

Where to find an existing app key

1. Log in to Connect under an administrator account.
2. In the navigation menu, select Administration > Behavioral settings.

3. On the Applications tab, find your app and copy its application key.

4. If you don't know your endpoint URL, click the SDK link next to the name of the app.
5. Copy the endpoint URL from any code snippet, for example the one on the JavaScript tab.

Generating a key for your app

If your app isn't listed under Applications yet, you must add it to Connect for monitoring.

1. Log in to Connect under an administrator account.
2. In the navigation menu, select Administration > Behavioral settings.
3. On the Applications tab, click to add a new app.
4. Assign a name to the app. If applicable, specify the platform and the environment.

5. To activate monitoring immediately, set the Status value to Active. To start monitoring later, select Inactive.

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Note

Monitoring will start only after you add the Connect library to your app and register it with the application key.

6. In the Session timeout field, enter the amount of time in minutes to wait after a user has become inactive. When the specified amount of time expires, the library stops recording the session. We recommend the value of 30. The maximum supported value is 60.
7. In the Data sampling rate field, enter 100. It means that the library will be capturing all user sessions in your app. The only reason to set it lower is if your organization is running low on million monthly interactions (MMIs), a major billing metric.
8. In the Disable data collection field, select False. You would set this to True if you wanted to effectively turn off capture of the application for some reason (for example, due to MMI shortage or the absence of privacy protection in the library configuration in the early stages of deployment).
9. Click Create.

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Important

You can add up to 25 applications to Connect for monitoring.