A Product View represents “intimate contact” with a product, itinerary, account, or similar offering for purchase or application. Typically, this is in the form of a product detail page, a quick view, or a similar encounter.

Retail: Typically a product detail page or quick view
Travel: Typically the viewing of an itinerary, room, etc. for booking
Banking: Typically the viewing of a specific account to open
Insurance: Typically the viewing of a specific policy to apply for

Configuration

Required fields

Field	Values	Definition
`category`	String. Valid value - `Behavior`	The category of the signal. For behavioral signals the category should always be “Behavior”.
`name`	String	The name assigned to the signal. Can contain specific information about the signal that differentiates it from other signals.
`signalType`	String. For product view signals, use `productView`.	The type of signal being sent. Must be from the set of supported signals.
`productId`	String	Identifier of the product
`productDescription`	String	Description of the product
`price`	Number or string	Current price of the product including discounts
`currency`	String	Currency in which the price of the product is being represented

Optional fields

Field	Values	Definition
`effect`	String. Valid values: - `negative` - `positive`	Describes the effect of the signal on engagement. It is intended to be used for engagement index scoring.
`pageCategory`	String	Reflects the type of page e.g. home, listing, details, search, etc.
`signalCustomAttributes`	String	Allows for custom attributes that are not predefined by the product
`discount`	Number or string	Discounts from the original price in currency. Adding the discount to the unitPrice would total the original price.
`productCategory`	String	Category the product falls in based on the product catalog
`productUrl`	String	URL of the product
`productImageUrl`	String	URL of the image of the product
`shoppingCartUrl`	String	URL of the shopping cart that the add to carts are contributing to
`virtualCategory`	String	Promotional category such as “recently added”
`inStock`	Boolean. Valid values: - `true` - `false` - `NULL` (unknown)	Indicates whether the product is in stock. NULL if unknown

Sample payload

{
  "signalType": "productView",
  "category": "Behavior",
  "name": "productView from product page",
  "pageCategory": "Women Clothes",
  "url": "https://retail.acoustic-demo.com/en/women/2-9-brown-bear-printed-sweater.html#/1-size-s",
  "effect": "positive"
}

All data in the SDK payload must be collected manually, there is no automatic binding from the values in the page to the payload fields.