Getting started with Transact BCC

You can keep a copy of the emails sent to the recipients by using either of the following methods:

  • Blind_Carbon_Copy (BCC) feature - only one email is sent to both the "To" recipient and the "BCC" recipient.
  • My Copy feature - two separate emails are sent to the primary recipient and the email addresses on the associated seed list. For more information on using the My Copy feature see, MyCopy.

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Note:

Acoustic Provisioning must enable your account for Transact BCC feature. Transact BCC is a billable feature that is billed at the account level. After paying a flat fee, the account can have BCC enabled for any number of organizations. Once enabled, Transact will honor the BCC tag in the XML request.

Transact XML and Batch users can use the Transact BCC feature to keep a copy of emails sent to recipients. Transact BCC provides the following functionality:

  • Transact BCC is not Transact My Copy. When using Transact BCC, only one email is sent to the "all" recipient.
  • The BCC email address is not included in the XML response and is not added to the Transact database. For example, if you send a Transact email to three email recipients and one BCC recipient, the email Sent count is "3".
  • Although enabling BCC for your organization enables it for both marketing mailings and Transact mailings, they work independently. The BCC email address provided for each Transact mailing is completely independent from the BCC email address provided for regular mailings.
  • The Transact BCC email is subject to the same suppression rules as the primary recipient email. The suppression rules are - organization prefix and domain blocking, system prefix and domain blocking, and global suppression.
  1. Open the Transact XML request file.
  2. Add the BCC recipient's email address between the BCC tags.

Example of a Transact XML request file with the tags:

<XTMAILING>
<CAMPAIGN_ID>@{goamId}</CAMPAIGN_ID>
<TRANSACTION_ID>123456</TRANSACTION_ID>
<SHOW_ALL_SEND_DETAIL>true</SHOW_ALL_SEND_DETAIL>
<RECIPIENT>
<EMAIL>[email protected]</EMAIL>
<BCC>[email protected]</BCC>
<BODY_TYPE>HTML</BODY_TYPE>
<PERSONALIZATION><TAG_NAME>FIRST_NAME</TAG_NAME><VALUE>David</VALUE></PERSONALIZATION>
</RECIPIENT>
  1. Save the file.

If the BCC element is provided and the organization has the appropriate features enabled, the email is sent successfully, and the BCC recipient receives a copy of the email.

BCC two email addresses

The following payload example shows how you can send an email with two BCC addresses. Sending an email with two BCC addresses is extremely helpful when you automatically send an email to two dedicated email addresses or keep a copy of an email sent to a customer.

<XTMAILING>
  <CAMPAIGN_ID>5555</CAMPAIGN_ID>
  <TRANSACTION_ID>123456</TRANSACTION_ID>
  <SHOW_ALL_SEND_DETAIL>true</SHOW_ALL_SEND_DETAIL>
  <RECIPIENT>
    <EMAIL>[email protected]</EMAIL>
    <BCC>[email protected], [email protected]</BCC>
    <BODY_TYPE>HTML</BODY_TYPE>
    <PERSONALIZATION>
          <TAG_NAME>FIRST_NAME</TAG_NAME>
          <VALUE>David</VALUE>
     </PERSONALIZATION>
  </RECIPIENT>
</XTMAILING>

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